Professor Marianna Sigala #39
Professional experience in the tourism industry
Marianna Sigala currently works in Sheffield Hallam University. She is a former Professor of Marketing at the University of Piraeus, Greece. She previously held the position of the Professor of Tourism and the Director of the Centre for Tourism & Leisure Management at the University of South Australia (2015 – 2021). She has also been an academic staff at the University of Strathclyde and Westminster University (UK), and the University of the Aegean (Greece). Her academic credentials are combined with her professional experience in the tourism industry. She is a widely published and multi-awarded authority in the fields of Information & Communication Technologies (ICT) in tourism and hospitality, as well as in wine tourism. She has published three books in wine tourism, and gave several (keynote) presentations in international conferences. She has a long record of leadership and participation in international research projects about tourism as well as wine tourism. For example, she has collaborated with the Council of Europe on a project about wine tourism entrepreneurship in Ukraine and Moldova, and delivered wine tourism projects in South Australia.
She is the co-editor of the Journal of Service Theory & Practice, and the Editor-In-Chief of the Journal of Hospitality & Tourism Management.
In 2016, she was awarded the prestigious EuroCHRIE Presidents’ Award for her lifetime contributions and achievements to tourism and hospitality education. Since 2020, Professor Sigala is also appointed as Research Fellow of CAUTHE.
BOOKS
SIGALA, M. & Robertson, R. (2019). Management and Marketing of wine tourism businesses: Theory, practice and cases. Palgrave, ISBN: 978-3-319-75461-1
SIGALA, M. & Robertson, R. (2019). Management & Marketing of Wine Destinations. Theory, practice and cases. Palgrave
SIGALA, M. & Haller, C. (2023). Technological Advances and Innovation in Wine Tourism: New Managerial Approaches and Cases. Palgrav
SELECTED BOOK CHAPTERS
SIGALA, M. (2023). Thriving in wine tourism through technology and innovation: a survival or a competitiveness need? In Sigala, M. & Haller, C. (2023). Technological Advances and Innovation in Wine Tourism: New Managerial Approaches and Cases. Palgrave
SIGALA, M., Dimitrovski, D. & Joukes, V. (2023). Design factors of mobile app in wine tourism: creating customer value through the whole wine tourism journey. In Sigala, M. & Haller, C. (2023). Technological Advances and Innovation in Wine Tourism: New Managerial Approaches and Cases. Palgrave
SIGALA, M. & Stergiou, D. (2023). Business awards and wine tourism: a source, spur and transfer of innovation. In Sigala, M. & Haller, C. (2023). Technological Advances and Innovation in Wine Tourism: New Managerial Approaches and Cases. Palgrave
SIGALA, M. (2021). Designing servicescape and experience with art: learnings from The d’Arenberg Cube, Australia. In Sigala, M., Yeark., A., Presbury, R., Fang, M. & Smith., K. (Eds.) Case Based Research in Tourism, Travel, Hospitality and Events, Springer Verlag
SIGALA, M. (2021). Wine Tourism in Australia. In Raúl Compes López & Szolnoki, Gergely (Eds.) Sustainable & Innovative Wine Tourism: Success models from all around the world. Caja Mar
SIGALA, M. (2020). The transformational power of wine tourism experiences: the socio-cultural profile of wine tourism in South Australia. In Tracy-Anne De Silva, Armand Gilinsky & Forbes Sharon (Eds.) Social Sustainability in the Global Wine Industry: Concepts and Cases. pp. 57-73 Palgrave Macmillan
Robertson, R. & SIGALA, M. (2019). An ecosystems framework for studying wine tourism: actors, co-creation processes, experiences and outcomes. In Sigala, M. & Robertson, R. (Eds.). Management & Marketing of Wine Destinations. Theory, practice and cases. Palgrave
SIGALA, M. (2019). Supporting tourists’ mobility in wine destinations: the hop-on hop-off bus in Swan Valley, Western Australia. In Sigala, M. & Robertson, R. (Eds.). Management & Marketing of Wine Destinations. Theory, practice and cases. Palgrave
SIGALA, M. & Rentschler, R. (2019). Developing a destination within a destination: The d’Arenberg Cube, the iconic monument of experiences that synergise wine, tourism and art. In Sigala, M. & Robertson, R. (Eds.). Management & Marketing of Wine Destinations. Theory, practice and cases. Palgrave
SIGALA, M. (2019). Managing and marketing wine destinations with and through art: a framework for designing wine experiences. In Sigala, M. & Robertson, R. (Eds.). Management & Marketing of Wine Destinations. Theory, practice and cases. Palgrave
SIGALA, M. (2019). Developing and branding a wine destination through UNESCO World Heritage listing: the case of the Mount Lofty Ranges Agrarian Landscape. In Sigala, M. & Robertson, R. (Eds.). Management & Marketing of Wine Destinations. Theory, practice and cases. Palgrave
SIGALA, M. (2019). Building a wine tourism destination through coopetition: the business model of Ultimate Winery Experiences Australia. In Sigala, M. & Robertson, R. (Eds.). Management & Marketing of Wine Destinations. Theory, practice and cases. Palgrave
SIGALA, M. (2019). Wine destination management and marketing: critical success factors. In Sigala, M. & Robertson, R. (Eds.). Management & Marketing of Wine Destinations. Theory, practice and cases. Palgrave
SIGALA, M. & Robertson, R. (2019). An ecosystems framework for studying wine tourism: actors, co-creation processes, experiences and outcomes. In Sigala, M. & Robertson, R. (2019). Management and Marketing of wine tourism businesses: Theory, practice and cases. Palgrave
SIGALA, M. (2019). Scarecrows: an art exhibition at Domaine Sigalas inspiring transformational wine tourism experiences. In Sigala, M. & Robertson, R. (2019). Management and Marketing of wine tourism businesses: Theory, practice and cases. Palgrave
SIGALA, M. (2019). Synergising wine with culture for augmenting wine tourism experiences: the case of Ariousios Wine, Chios, Greece. In Sigala, M. & Robertson, R. (2019). Management and Marketing of wine tourism businesses: Theory, practice and cases. Palgrave
SIGALA, M. (2019). Evaluating UberVINO as an e-intermediary in the wine tourism industry: findings from wineries in Adelaide Hills, South Australia. In Sigala, M. & Robertson, R. (2019). Management and Marketing of wine tourism businesses: Theory, practice and cases. Palgrave
SIGALA, M. & Haller, C. (2019). The impact of social media and internet advances on wine tourists’ behavior: a typology of power sources empowering and transforming the wine consumers and tourists. In Sigala, M. & Robertson, R. (2019). Management and Marketing of wine tourism businesses: Theory, practice and cases. Palgrave
SIGALA, M. (2019). Winey Kids: the business model of an (online) tribe promoting wine tourism to people with children. In Sigala, M. & Robertson, R. (2019). Management and Marketing of wine tourism businesses: Theory, practice and cases. Palgrave
SIGALA, M. (2019). Wine tourists with children: is there a market? A constrained-based approach for untapping a latent wine tourism market segment. In Sigala, M. & Robertson, R. (2019). Management and Marketing of wine tourism businesses: Theory, practice and cases. Palgrave
SIGALA, M. & Robertson, R. (2019). The evolution of wine tourism business management: business as usual? In Sigala, M. & Robertson, R. (2019). Management and Marketing of wine tourism businesses: Theory, practice and cases. Palgrave
Selected conference paper presentations
SIGALA, M. (2019). Crowdfunding in wine tourism: a disruption or a new marketing/financing practice? 29th Annual Council for Australasian Tourism and Hospitality Education (CAUTHE) 2019 CAUTHE “Sustainability of Tourism, Hospitality & Events in a Disruptive Digital Age”, organised by the Central Queensland University (CQU), Cairns, Australia, 11-14 February, 2019
Pelet, J., Canziani, B. Capitello, R., Haller, C., Merloni, E., Rossetto, E., SIGALA, M., Tapia, J., Schamel, G. & Casas, A. (2019). Using social media to distribute wine: myth or reality? 2019 AWBR Conference (Academy of Wine Business Research, AWBR), organized by the AWBR and the University of Stellenbosch, South Afrika, 14 – 16 January 2019, Stellenbosch, South Afrika
SIGALA, M. (2019). Internet and wine consumers’/tourists’ behavior: the sources of online consumer power and their impact on consumer behavior. 2019 AWBR Conference (Academy of Wine Business Research, AWBR), organized by the AWBR and the University of Stellenbosch, South Afrika, 14 – 16 January 2019, Stellenbosch, South Afrika
Paay, J. & SIGALA, M. (2018). Meaning and Memorability in Wine Experience through Digital Storytelling. On and Off the Table: Re-Imagining Food & Wine Interactions. OZCHI 2018 workshop organised by Swinburne University, Melbourne, 4 – 5 December, 2018, Melbourne, Australia
SIGALA, M. (2018). Wine tourists with children: untapping a latent wine tourism demand. 18th ANZMAC conference 2018 organized by the University of Adelaide, 3 – 5 December 2018, Adelaide, Australia
SIGALA, M. & Dimopoulou, M. (2017). Does terroir matter for wine and wine destination marketing? The case of Greek wines and wine consumers. 10th Academy of Wine Business Research Conference, 2017 AWBR Conference “People, Performance & Passion: Evolving Research Perspectives” hosted by the School of Business and Economics, Sonoma State University and the Wine Business Institute, Sonoma and Napa Wine Regions, Rohnert Park, California, July 25th-28th, 2017
Bruwer, J. & SIGALA, M. (2016). Winescape Conceptualisation Using a Free-form Approach to Tourism Destination Image (TDI) Perception of Wine Tourists. ANZMAC Conference 2016 “Marketing in a post-disciplinary era” organised by the University of Canterbury, 5 – 7 December 2016, Christchurch, New Zealand
SIGALA, M. & Bruwer, J. (2016). Does location of origin differentiate wine tourists? Findings from McLaren Vale, Australia. 9th Academy of Wine Business Research Conference “Wine Business Research that Matters” organised by the University of South Australia Business School and the Ehrenberg-Bass Institute for Marketing Science. 16 – 19 February 2016, Adelaide, Australia
Nella, A., Christou, E. & SIGALA, M. (2013). Identifying the Positive Effects of the Wine Tourism: Experience on Wine Brands and Behavioral Intentions. 5th Scientific Conference “Tourism trends and advances in the 21st century” organized by the Interdepartmental Graduate Program in Tourism Planning, Administration and Policy and the The Laboratory for Tourism Research & Studies (ETEM), University of the Aegean, Greece, 30 May – 2 June 2013, Rhodes, Greece
In my 14-year career in e-commerce, I’ve learned that automation and decision-making based on data rather than intuition are the only way to succeed.
All the information you need can be visually structured on functional dashboards.
Create a dashboard for each task so that every employee has access to a ready-made solution.